I am a customer success executive, web developer, and accessibility expert who thrives on challenges and harnessing emerging technologies to innovate products and services, while focusing on optimizing the customer experience.
With over 30 years in technology customer service and over 20 years in business and higher ed web development, I am an expert in customer success strategies, UI/UX development, and web accessibility.
I've leveraged my entrepreneurial spirit, diverse career experience from private, public and venture-funded start-ups, high growth and Fortune 100 companies to drive strong contributions to revenue, productivity, profitability and business growth.
I am a trusted advisor, articulate communicator, and I am passionate about building and mentoring top-performing teams that help customers be successful.
For more background information on me, please review this site.